Responsibility for co-ordinating the management of organisational development and digital transformation in the Council to secure effective Council wide transformational outcomes for the benefit of citizens and communities including digital inclusion and digital skills.
Responsibility for the continuous improvement of performance and risk management across the Council, for workforce issues, the development of the Council’s digital and technology platforms, Procurement systems and procedures, oversight of the Council’s legal and communications services, including Freedom of Information, customer service arrangements and access to services by users and clients.